21 May 2007
For Immediate Release: Contact: Donna Mann, NIU815firstname.lastname@example.org Disney Empowers Employees to Become Leaders -Full-day Seminars offered at NIU Naperville and The MARK of the Quad Cities DeKalb, IL - May 17, 2007 The Walt Disney World Company® built a service empire by providing total customer care. Their key to customer service excellence encompasses business strategies that empower their employees to be leaders. Disney packaged their world renowned concepts into a unique program that blends four core topics: leadership, management, service, and loyalty, into a one day seminar titled the "Disney Keys to Excellence." NIU is proud to sponsor these dynamic sessions this June, enabling you to benchmark against the best practices of Disney. Area residents have two locations to choose from: NIU Naperville on June 5th and The MARK of the Quad Cities on June 7th. This renowned leadership and customer service seminar is open to the public and gives business, service and education professionals a chance to apply a little "Disney magic" to their department, business or organization.